Chief Operating Officer
Lead an Innovative Team in a Fast-Moving, Mission-Minded Entrepreneurial Company
MTM is committed to creating communities without barriers. As one of the nation’s most experienced non-emergency medical transportation management (NEMT) brokers, MTM was founded in 1995 with the simple vision to improve access to healthcare through transportation solutions. For over 20 years, MTM has been developing innovative solutions aimed at accessing healthcare, increasing independence, and connecting community resources in a cost-effective manner. Privately-held with close to 2,000 employees nationwide, MTM operates in 28 states and has scheduled over 14 million trips for 8 million members and handled another 8 million calls year.
Headquartered in St. Louis, Missouri, MTM leverages its core competencies in managing customer service operations and building provider networks. MTM’s clients include state and county governments, Medicaid and Managed Care Organizations (MCOs), transit agencies, third party administrators, and healthcare providers. MTM has been recognized with numerous awards and accolades, including Mogul’s Top 100 Innovators in Diversity & Inclusion (2017). The St. Louis Business Journal has one of the Best Places to Work (2015 & 2016), as the Healthiest Employer (2015), and, as the Second Largest Woman-Owned Business (2015). MTM offers a generous compensation and benefits package including an annual bonus and long-term incentive program at the executive level. Visit www.mtm-inc.net to learn more.
To further strategic goals, MTM is now seeking an experienced Chief Operating Officer (COO). This newly-created role will enhance MTM’s executive leadership team and serve as both a visionary and a transformational leader. Coupled with dynamic people and leadership skills, an entrepreneurial spirit, and, a passion for innovation and continuous improvement, MTM’s future COO must bring proven experience developing strategies for nationwide operations. This position will lead a variety of operational departments including contact centers, logistics, quality & compliance, and, implementation, all operating under government and healthcare contracting. MTM's new COO must be savvy in leveraging technology to secure a seamless experience for MTM stakeholders, and confident engaging with our clients to uphold MTM’s place as a trusted partner and industry leader.
Reporting directly to MTM’s CEO, the ideal candidate will:
Other Skills & Abilities:
MTM’s COO position must be based in corporate headquarters in St Louis (Chesterfield), Missouri. Relocation assistance will be provided. Relocation would be expected upon hire.