Collaborative Strategies Inc.

  • Vice President of Sales

    # of Openings
    US-MO-Saint Louis
  • Overview



    Vice President of Sales

    Position Announcement


    As one of the nation’s most experienced non-emergency medical transportation management (NEMT) brokers, MTM remains firmly committed to creating communities without barriers! Initially established to manage NETMT, MTM has worked collaboratively with clients to create customized solutions, including a wide array of healthcare and public transit services to help align incentives, reduce costs, and, increase member and passenger satisfaction. Privately-held with over 2,000 employees nationwide, MTM operates in 28 states and has scheduled over 14 million trips for 8 million members and handled another 8 million calls year.


    Headquartered in St. Louis, Missouri, MTM leverages its core competencies in managing customer service operations and building provider networks. MTM’s clients include state and county governments, Medicaid and Managed Care Organizations (MCOs), transit agencies, third party administrators, and healthcare providers. MTM has been recognized with numerous awards and accolades, including Mogul’s Top 100 Innovators in Diversity & Inclusion (2017). The St. Louis Business Journal has also recognized MTM as one of the Healthiest Employers (2018), Best Places to Work (2018), Fastest-Growing Private Companies (2017), Top Five Largest Women-Owned Businesses (2016) and Top Family Owned Businesses (2016). Visit to learn more.


    To further strategic goals, MTM is now seeking an innovative and experienced Vice President of Sales (VP Sales). This newly-created role will serve as MTM’s top strategic sales leader and a valued member of MTM’s executive leadership team. MTM’s future VP will create compelling sales strategies and form key partnerships with both government entities as well as managed care organizations within the North America region. MTM’s VP Sales must bring proven sales leadership and sales management experience in a solution-oriented sales environment along with an owner’s mentality, and, a genuine passion for MTM’s unique healthcare transit mission.


    Reporting directly to MTM’s CEO, the ideal candidate will:


    • Provide Visionary Entrepreneurial Leadership Partner closely with MTM’s CEO and Executive Team to develop a compelling sales strategy and vision that aligns with MTM’s overall business goals. Lead by example with un-reproachable ethical standards, high integrity, and great enthusiasm. Participate in strategic planning and strive to improve bottom-line financial performance of the business. Establish credibility as MTM’s key sales leader throughout the organization as well as with MTM’s Board. Model entrepreneurial leadership and a continued commitment to furthering mutually beneficial healthcare and transit partnerships.
    • Create Value through Trusted Client RelationshipsDevelop relationships with all major managed care organization clients and initiate relationships with new MCOs. Proactively develop C-suite relationships, including multi-level relationship building with MCOs, state governors, and key healthcare and transit associations. Consistently consult with existing clients to imagine new business opportunities and to expand existing services. Align accordingly with internal MTM stakeholders to develop innovative proposals, compelling marketing and operational solutions.
    • Drive National AccountsDevelop a selling process to increase closing and execution on national account plans. Differentiate national account needs and appropriately identify sales efforts necessary to expand account plans. Train and develop sales leaders in best national account management practices.
    • Manage High-Performing Sales TeamsProvide team leadership and serve as a key resource for a team of 7-8 direct sales leaders in both healthcare and transit. Provide oversight, direction, and strategy for MTM’s inside sales and sales support. Drive team motivation and productivity. Train, develop, recruit and retain key sales leaders. Foster a culture of accountability in sales division in to meet short- and long-term goals. Establish a trackable sales process and or proven sales methodology that will lead team members from prospecting through close. Utilize Salesforce to better collect and report upon activities of sales team. Partner closely with sales leaders to expand into new geographical territories, to close sales and to finalize contract terms.
    • Ensure Profitability & Oversee Pricing and ForecastingPartner closely with MTM’s CFO and CEO to provide effective and proactive P&L management. Drive revenue growth, gross margins, and earnings. Analyze, create, and, present sales reports and forecasts to leadership and Board. Lead the sales forecasting effort for healthcare and transit to meet long-term goals for profitable sales. Develop and implement standard pricing methodology that empowers our business development executives to expedite on preliminary pricing without engaging our pricing team.
    • Inspire Innovation & Excellence in Customer SupportStrive for excellence in customer service to ensure MTM is cultivating client relationships towards increased revenue and customer loyalty. Manage and resolve client issues by communicating and engaging with the appropriate internal resources. Serve as chief thought leader and advisor to both MTM customers and internal constituents on existing trends within the healthcare transit solutions space. Inspire innovation in MTM’s product and service offerings through comprehensive knowledge of customer needs as well as industry and product-service offering gaps.


    • Minimum of 12-15+ years of progressive sales leadership experience, including prior experience as senior member of an executive leadership team, and/or, in a senior sales role driving overall sales for a specific division/business unit.
    • Experience must include 5+ years in a sales management capacity with responsibility for a team of senior sales leaders and oversight for inside sales and customer support.
    • Ideal candidates bring sales leadership experience in the healthcare sector and/or experience selling into government entities. A deep understanding of Medicaid plan providers and or healthcare technology product sales also a plus.
    • Demonstrated success in securing and maximizing national account relationships.
    • Proven ability to master knowledge in various market sectors and to gain competitive research and insights at a national-global level.
    • Strong business and financial acumen, including prior P&L management experience.
    • 4-year degree required; MBA and/or related graduate degree strongly preferred.
    • Ability to travel 50%+ throughout North America as necessary for clients and team meetings.


    Other Skills & Abilities:


    • Must excel in an entrepreneurial environment with an appreciation for corporate and family values.
    • Proven experience in cultivating organizational change and creating buy-in for new initiatives through an educational and data-driven approach.
    • A collaborative, yet, competitive and resilient attitude with a strong work ethic is desired.
    • Solid planning, organizational and project management skills with the ability to multi-task and assimilate new information quickly.
    • Strong interpersonal skills and the ability to build rapport across the company while quickly and confidently gaining respect of others, including superior listening and probing skills.
    • Excellent negotiation and communications skills and strong business acumen required.
    • Personable, approachable, and visible leadership style coupled with a sense of humor!
    • Customer-service oriented with a high level of integrity and character.
    • Willingness to travel to customer locations nationwide.




    MTM’s VP Sales must be based in corporate headquarters in St Louis (Chesterfield), Missouri. Relocation assistance will be provided, and, relocation would be expected upon hire.



    Compensation Package:


    MTM offers a generous compensation and benefits package including a base salary, annual bonus, and, a long-term incentive program at the executive level. MTM’s employee benefits package includes health benefits (dental, medical and vision), life insurance, short-term disability, long-term disability, healthcare flex spending account, 401k, vacation and holidays, educational assistance, and more. Executive team members also qualify for an annual bonus and participation in MTM’s long-term incentive plan.




    MTM is an Equal Opportunity Employer


    MTM welcomes difference in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, gender identity or expression and veteran status.

    All applicants who share this goal are encouraged to apply.



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